Technical Customer Support

Richard Hughes-Jones

Richard joined DANTE in January 2008 as Technical Customer Support manager; a major element of this role is to work with NRENs and user groups to help them get the best out of the network.

Richard gained his 1st class honours BSc in Physics from the University of Manchester and a PhD in Particle Physics in 1972. He then worked on the real-time Data Acquisition and Networking aspects of several international experiments at the particle physics laboratory CERN in Geneva.

He also led the e-science Grid Network Research and Development at The University of Manchester, focusing on the high performance, high throughput data transfers and real-time requirements of European Union and UK e-Science projects and the needs of the Radio Astronomy Very Long Baseline Interferometry (VLBI) and High Energy Particle Physics communities, as well as other e-Science users.

Richard is an area director for infrastructure in the Open Grid Forum standards organisation and a co-chair of the Network Measurements Working Group. He is also a co-chair and TNC member of the annual international workshops “Protocols For Long Distance Networks” from its inception in 2005. He is a program committee member of the IEEE Real Time Conference series.